Terms and Conditions

THE AGREEMENT

DEFINITIONS

In these terms and Conditions the following words and expressions (save where the context requires otherwise) bear the following meanings:

ACCEPTANCE OF THE TERMS AND CONDITIONS

ACCOUNT OPENING

YOUR REQUESTS

OVERDRAWING YOUR CPF MPENSION

LIEN

SET-OFF

STATEMENTS

CUSTOMER COMPLAINTS

DORMANT ACCOUNTS

ADMINISTRATOR CHARGES AND EXPENSE INTEREST

TAXES

SPECIFIC CPF MPENSION ACCOUNT GUIDELINES

CPF MPENSION

CPF Mpension Transactions

CPF MPENSION LOYALTY PROGRAM

CPF Mpension Insurance:

Insurance Beneficiaries

DISCLOSURE

YOUR EQUIPMENT AND RESPONSIBILITIES

EXCLUSION OF LIABILITY

INTELLECTUAL PROPERTY RIGHTS

INDEMNITY

Without prejudice to the administrator rights, the Administrator may at its sole discretion suspend or deem your CPF Mpension Account dormant and or suspended.

You may close your CPF MPENSION Account at any time through Customer Care.

If the Administrator receives notice of your demise, the administrator will not be obliged to allow any operation or withdrawal from your CPF Mpension Account by any person except upon production of administration letters from Page 21 of 25 a competent authority or confirmed grant of letters of administration or confirmed grant of probate by your legal representatives duly appointed by the Court.

If you do not use your CPF Mpension Account for a long time, it may become ‘dormant’. This means that you are unable to use the CPF Mpension Account or access any credit balance in your CPF Mpension Account until you have contacted us and claimed the dormant balance. We may ask you for information and documents to support your claim. We will give you reasonable notice before your Account becomes dormant. Please note that we are required by law to surrender balances held in your dormant CPF Mpension Account to the Unclaimed Financial Assets Authority (UFAA). We will notify you before we surrender the funds.

MISCELLANEOUS

NOTICES

DISPUTE RESOLUTION AND JURISDICTION

How we treat your personal information

Financial crime, international sanctions, and prohibited business activity

Service outages

Our partners' services

Changing our Agreements

Duration of this Agreement

Fulfilling Lives

Fund administration form

Personal Details
Next of Kin’s Details (MUST BE OVER 18 YEARS OF AGE)
Payment Details

Gratuity Form

Personal Details
Next of Kin’s Details (MUST BE OVER 18 YEARS OF AGE)
Payment Details

Interested? Become a Member of The County Pension Fund Defined Contribution Plan Today

Personal Details
Next of Kin’s Details (MUST BE OVER 18 YEARS OF AGE)
Payment Details

Interested? Join the CPF Mwamba Trust fund today

Personal Details
Next of Kin’s Details (MUST BE OVER 18 YEARS OF AGE)
Payment Details

Interested? Become a member of CPF Salih Today

Personal Details
Next of Kin’s Details (MUST BE OVER 18 YEARS OF AGE)
Payment Details

Interested? Secure your Future Today by Signing up for M- Pension

Personal Details
Next of Kin’s Details (MUST BE OVER 18 YEARS OF AGE)
Payment Details

Ladybag application form

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